A future worthy of trust
Drawing from philosophy, cognitive science, systems theory and related disciplines, I help ambitious organisations become trustworthy, by design.
I’ve done this with federal governments, major corporations, policy institutes, VCs and startups.
Including…
“Nate’s thinking in this space is second to none. He delivers in spades!”
— Jo Higgins, Manager, Identity and Consent at IAG
“Few can convey complex concepts with such care, passion and measured volume.”
— Rob Hale, CDO at Regional Australia Bank
“Unleashing creativity and insight. He’s shaping the future of data sharing.”
— Miles Cheetham, Head of Propositions at Open Banking
Why does this matter?
There’s a big problem
Most organisations seem to be directly contradict their values (Sull et al. 2020). This very clear gap between stated intent and actual behaviour erodes organisational trustworthiness.
To be clear, this is not just some ‘abstract’ moral issue. This failure to act in alignment to stated values results in extractive and exploitative behaviour that causally contributes to the biggest issues of our time.
In short, most organisations are part of the problem.
But we can solve it
The framework I have developed helps organisations:
Enhance their capacity to ‘do’ ethics really well
Build benevolence, integrity and competence into every layer of their organisational infrastructure
This improves trust and reputation, which results in greater social licence to operate (SLO). It improves trust and reputation because organisations begin doing what is preferable for people and planet.
In other words, organisations that are trustworthy by design become part of the solution.
“A deep thinker, open and honest, crucial to solving our key challenges.”
— Jasveer Singh, Director at Department of Agriculture
“Brought a huge amount of knowledge and critical expertise to the CDR.”
— Michael Palmyre, CX Lead at Commonwealth Treasury
“A pragmatic visionary. Incredibly knowledgeable. Worth listening to.”
— Bryn Robinson-Morgan, VP, Digital Identity at Mastercard
So far so good
Impact attribution is bloody hard. I haven't spent much time on this yet. But, as a proxy, here's some stuff to ponder...
500+ teams are using models and methods I’ve developed to enhance the trustworthiness of their products, services and organising structures. This is the result of various activities, from a unique approach to Consequence Scanning, organisational ‘systems’ for ethical decision making, and design systems for consent based data sharing, to name a few.
Millions of citizens (impossible to say exactly how many…) around the world are sharing their data in more empowering and useful ways (Open Banking, Consumer Data Right as clear examples), leading to better everyday outcomes from the digital services they rely on.
Thousands of leaders across industries and geographies are (hopefully) continuing to explore stuff they’ve learned during time we’ve spent together, radically questioning the role they have to play in the metacrises, amongst other relatively important stuff…